Privacy policy and user rights
We set boundaries on data use. This page covers what we collect, how we use it, when we share it, and your rights as a Canadian user.
What we collect and why
Wrong way: Assume your data is up for grabs. We do the opposite. We collect only what we need—account setup, support, compliance, and to improve our platform. No hidden uses. No data sold.
- Name and contact details for platform accounts.
- Information submitted in forms or onboarding steps.
- Usage data, such as pages visited and actions taken.
- IP address and browser/device type for security and analytics.
- Records of platform support or compliance interactions.
Personal data includes name, email, phone, IP address, and platform usage. We get this from forms you submit, account actions, or site activity. We do not collect more than is needed.
How we use your data
We use your data to run the platform, manage accounts, deliver support, meet legal duties, and keep systems secure. We also analyze usage to improve features and platform reliability.
Your data is never used for unrelated marketing or sold to outside parties. We store information only as long as needed for operations, legal requirements, or your support needs.
Your data rights
You have the right to access, correct, delete, or request your data in a portable format. Use the contact details below to exercise any of these rights. We respond as required by Canadian law.
Access your data
Request a copy of your data at any time. We process these within the legal timeframe.
Correct your data
Request corrections if your data is incomplete or incorrect. We update after verifying your request.
Delete your data
Request deletion of your data when it is no longer needed. Some legal limits may apply.
Data portability
Ask for your data in a portable format. We deliver as required by law.
How and when we share data
We do not trade, sell, or lease your data. We share only when necessary—like with legal authorities, service providers bound by contract, or for platform support.
Service providers can access only what’s needed for their tasks. All are required to protect your data and follow Canadian privacy law. No data goes to marketers or unrelated third parties.
How we protect your data
We use encryption, access controls, and secure data storage to keep your information safe. Our team reviews security practices regularly and adapts as new risks emerge.
Only authorized staff and service providers with legal agreements can access your data. We act on breaches quickly and report as required by law.
Contact our privacy team
Address: 204 Saint-Sacrement Street, Montreal, QC H2Y 3S7 Canada
Phone: +1-%97-508-3787
Email: content@oravexino.world